Acne Cured the Ebook
Extra! Extra! Dropped Comma Creates Rhetorical Drama!
(In the age of social media, does anyone remember what an “extra” is? Free ebook — cured of acne — to anyone who does.)
Here, Kitty Kitty: Social Media “Experts”
What’s in a “social media expert”? Read on for a catty answer.
Call Centers — The Wasted Brand Opportunity
When you treat call centers as a waste of precious resources, you waste a critical chance to win the hearts and minds of customers. Consider an alternative that has genuine value for your customers and your business.
MarketingProfs: 2 of top 10 articles in 2009
Two of my articles made MarketingProfs’ list of the top-10 most read articles of 2009. Find the links here.